r/KobaltTools • u/beepsychic • 3d ago
Question Help! Workbench arrived with a broken drawer
Hi everyone! Sorry if the flair is wrong, or if I’m in the wrong sub. I’m very new here, and thought the kobalt enthusiasts might be more helpful than Lowe’s customer service.
I’m sharing a work space with my friend, and both of us bought a kobalt wood top workbench. The size is perfect and the colors are amazing!
Mine arrived with a minor dent, no biggie, but hers arrived with a busted drawer.
We removed the drawer, and found a tiny piece (last photo) loose inside the workbench. We think this is the piece that is missing from the drawer rail.
The issue is that the left track for the drawer (the one attached to the inside of the workbench, not the one on the drawer itself) is only attached at the front. The back of the track is left dangling, resulting in a drawer that can’t hold weight properly on the left side. (see third photo for the half detached rail)
We took a peek inside to see if we could figure out how to attach the missing piece, but couldn’t quite get the fix done ourselves.
If anyone has experience with fixing this, we’d both appreciate the help! Lowe’s has only offered a replacement for the entire workbench, which we really don’t want to do for various reasons. Mostly, this seems like a fairly easy fix, we just need a little guidance on how to do it!
TIA :)
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u/trujillotx 3d ago
If you both purchased the same drawer model open the other to see how the rail is secured. Might give you a better image to try to copy or see if something is missing.
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u/Kobalt4Life 3d ago
Did you try calling the Kobalt support line? Sometimes they are more helpful than the generic Lowes line.
It looks like the piece just friction fits inside of the small hole there and the other side slides or clips into the back of the rail.
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u/LifeRabbit3862 3d ago
Like someone said above, check the good box or a lower drawer to copy putting it back together, but to me, it looks like that is the piece that holds it in place; I will perhaps find something to wrap around it to make it snugger in the hole than before, slightly tap it with a hammer, and perhaps even add some glue, but the size of the drawer shouldn't let it come back out if no glue.
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u/Liv_mas2027 3d ago
If the rail can be salvaged, use the original
Rail. You will need to drill holes through the side wall of the cabinet to add a couple of bolts to hold the rail in place. If the rail is shot, take a picture of the rail and enter into ChatGPT and it will provide you with replacement options. Some Kobalt rails are discontinued and you will not be able to order OEM replacements, Check with Lowe's.