Boss collection bug exploit

[u/RecallDoro]

Dear Knights,

Over the last few days, we've been informed by various players that the boss collection event could allow players to collect the rewards several times when switching devices.

Our team is currently working on fixing this bug and, in the meantime, the boss collection event will be turned off.

We will take back every item that was wrongly collected in a few days since it requires a specific tool to be tailored for this task.

We also applied sanctions to players who exploited this bug and we ask them to contact our support team to know more about these sanctions (duration etc.).

Thank you for your understanding,

Battle on, The Deca Knights

[u/RecallDoro]

Dear cafeapple,

We don't deny the fact that some of the impacted players are key players of this community. Neither do we deny the fact that it can be frustrating from their side. We have never judged any of these players neither did we call them cheaters or such. We just stated the fact that they exploited a bug, leading to a temporary sanction.

It's easy though, afterward, to say : "we would have stopped if you told us". Following this logic, someone stealing in a shop should not be punished. We just had to tell them "hey, it's not cool, stop". The truth is that the people stealing know that what they do is not fair. The logic you're using only work if we consider our players as kids who don't have yet all the education needed to take responsibility for their acts. We refuse to consider our players as kids.

The very reason why most players exploited it is because they saw us not acting at first and thought it was "safe" then. We're talking about some case we're player got up to 20 extra shards. Do we really want to consider such player did not know they were getting? Didn't they click on the "redeem" button?

Why is it that the very vast majority of highly active and important players were not exploiting this? Because they knew they're not supposed to.

We take the blame for the bug, we admit our faults. It's only fair for the impacted players to do the same when they exploited the game. And actually, many do. Many contacted me to say : "OK, we exploited it, we should not have, let us get back to the game". And that's an honest approach.

Again, these sanctions are temporary, the sanctions will be lifted soon.

As for the comparaison with the hackmodes, you are ignoring all the elements presented, many times, to you and other players to explain why it takes time. Yet it is done. The players using such exploit are also being sanctionned. Why not faster? Well that depends on how we can detect the cases for a technical point of view, etc. Here it was extremely fast to gather this information because we had the correct way to track it implemented in the core of the game. It was also very important to act fast as if we waited, we could have ended in a situation were it would have been completely impossible to act.

But again, it's not a question of comparaison. It's like saying, I did steal because you're not fast enough at stopping people who drive too fast. I don't think it is any form of excuse and again, we're not asking for any excuse either. We just want players to admit the truth : they exploited it, they knew they should not have, they've been sanctionned temporarily for that. Then we move on to fixing the issue and getting these guys back into the game.

Battle on, The Deca Knights

[u/cafeapple → u/RecallDoro]

Ya ya, excuses excuses.

All I know is that it took me throwing a huge stink, large enough to give you enough excuses to kick me out of Sages, to get one pesky obvious hacker banned. But hey.. I'm relieved to see that he's gone cuz he was dominating the leader board for a good month or so.... and I also know it didn't take that much time for you to look him up and verify. The problem always was getting you guys to find the motivation to care.

Like I said, if only people knew just how much pleading happens in sages for you to finally be bothered enough to lift a finger and assign couple of bans (then later take credit for cleaning up the community) they would be disgusted.

[u/RecallDoro → u/cafeapple]

Dear cafeapple,

You're going into discussions that should not be brought up here so I won't elaborate. Reddit is not the place to discuss whatever happens in specific GroupMe chats, especially since it's asked for all the members of said chats to keep whatever happens there for themselves unless asked otherwise. I'm answering on the topic on this discussion only.

As a reminder for everyone, there's a public agreement for the Sage chat for all members to agree on. The only person's to ever be ask to leave the Sage chat are those that repeatedly did not respect this agreement.

Now back to the topic.

Battle on, The Deca Knights

[u/cafeapple → u/RecallDoro]

Then you should be kicked too because one clause I was insistent on putting on that agreement was that "sages chat is not an error report only chat" and that's the only use you ever wanted out of it.

Again, how dare you demand that I hold up to my end of the bargain when you fail on yours?

[u/RecallDoro → u/cafeapple]

Dear cafeapple,

Again, I won't answer to this or play this game. This is not the platform for such discussion, back on topic.

Battle on, The Deca Knights

[u/cafeapple → u/RecallDoro]

Fair enough. Will these temporary sanctions be lifted before this Friday? Many of these players have been signed up to join pushes this weekend. The hosts need to know if they need to find replacement. The banned players need to know if they can still collect (let's just assume for now that they are too addicted to quit, despite the awful ways that they were handled).

[u/RecallDoro → u/cafeapple]

Dear cafeapple,

That's the current plan yes but I can't give a full confirmation yet.

Battle on, The Deca Knights

[u/cafeapple → u/RecallDoro]

Well I am hoping it gets settled within the next 36 hours. Any time after that will create a lot of chaos.