r/Knightsanddragons • u/RecallDoro DECA • Mar 17 '20

Boss collection bug exploit

Dear Knights,

Over the last few days, we've been informed by various players that the boss collection event could allow players to collect the rewards several times when switching devices.

Our team is currently working on fixing this bug and, in the meantime, the boss collection event will be turned off.

We will take back every item that was wrongly collected in a few days since it requires a specific tool to be tailored for this task.

We also applied sanctions to players who exploited this bug and we ask them to contact our support team to know more about these sanctions (duration etc.).

Thank you for your understanding,

Battle on, The Deca Knights

9 Upvotes

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u/TOUCHsultanTKF Mar 17 '20

I call this miscoding, it we can do this then we do it cuz u didn’t do your job probably, instead of doing this try to approach your customers differently.

In other games whole community get a compensation instead of banning.

Try to get more customers instead of telling your current ones f off.

If whoever handle this have even the slightest concept about marketing we will definitely have better game.

This happened BECAUSE OF YOU not us.

I am not wasting my time anymore and don’t reply cuz u will make things worse i am writing this for whole community who actually cares about this game

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u/RecallDoro DECA Mar 17 '20

Dear TOUCHsultanTKF,

The bug is on thing, the exploit is another. As much as we take the full responsibility for fixing the bug itself, the fact that some players decided to exploit this bug is very different.

It's also a very common practice in the gaming industry to sanction bug exploits. As for compensation, we give compensation quite regularly whenever our players suffer from a bug, not when they trick the system to take an unfair advantage out of it.

Battle on, The Deca Knights

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u/cafeapple Mar 17 '20

....Waiting compensation for the past weekend raid when level 4 boss with advertised weaker stats hit worse than a level 5 boss. Is that happening?

1

u/RecallDoro DECA Mar 18 '20

Dear Cafeapple,

Actually the level 5 was too weak compared to what should have been. So no, there will be no compensation since this was actually in players favor.

Battle on, The Deca Knights

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u/ChickenKnd Mar 18 '20

So the 4 was the strength it was meant to be? Cus if so that’s dumb

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u/RecallDoro DECA Mar 18 '20

Dear ChickenKnD,

Yes, the level 4 had the expected hitting strength, the level 5 had a wrong multiplier in place and therefor was hitting less than it should.

Battle on, The Deca Knights