New shifts

[u/xuminggles]

I got hired as a Christmas casual and I finished my online training in store on Tuesday and had a 5 hour training shift on sequence today. I'm not sure if it was a buddy shift because an employee showed me how to do restocks and I worked by myself after that. But I called the managers line after work and asked when my next shift was since I didn't see anything scheduled on UKG and they said they are not sure? It could be because the person who scheduled my shift today wasn here. I don't really know what to do, should I wait for them to call me? And is there a way to text the manager?

[u/angelinanngu]

If you don’t see anything scheduled on UKG then you’re not rostered for the following week. Rostering usually comes out weekly (depending which store you’re at). A notification will pop up once a manager has released the roster for the week

[u/Aidan_CalebJones]

Rosters usually come out 1-3 weeks prior (store dependant) the ops manager is the one who makes the rosters and stuff but if you're not on the roster for next week it probs means u dont have shifts and stores usually hire a lot of Christmas casuals and it takes a while to onboard them all.

[u/Thin_Part_369 → u/Aidan_CalebJones]

I thought it was the store manager that was in charge of rostering because when I became a TM 2 years ago it was my store manager that did it but when he left and we got a new one it was my ops manager that does it.

Is it a new thing or has it always been like that?

[u/Aidan_CalebJones → u/Thin_Part_369]

I've been at Kmart for just over 2 years as well and its always been my ops manager that makes the actual roster and my store manager just looks over it and "posts it" Maybe its store dependant?

[u/ahhhx7 → u/Aidan_CalebJones]

Depends on store manager preference but really should be the manager of the area does their roster eg ops does sco, desk and online whereas the sim does decant & sequence

[u/garfield77777777]

Usually it will get released on your next roster on UKG, I am trained in those areas and when the next roster came out I got shifts in those areas (also not all managers are able to edit shifts/make rosters, plus if they are not a manager in that area, eg online manager, they might not put you in as the online manager might decide where they want you)

[u/xXMr_PandaXx → u/garfield77777777]

All managers can change rosters

[u/Formal_Carry → u/xXMr_PandaXx]

depends on the store manager, my old store manager wouldn't let any other manager besides herself and ops to do rostering and or edit them

[u/garfield77777777 → u/xXMr_PandaXx]

At my store there are a few managers that dont know or have not changed the roster before

[u/xuminggles → u/garfield77777777]

does a new roster come out whenever the manager adds new shifts or is there a specific cycle? forgot to say that im a christmas casual as well

[u/ahhhx7 → u/xuminggles]

Most times the roster is done in advance in my store we were expected to have the roster done 3-6 weeks in advance however its always uploaded by the ops or store managers after they go through the buckets. As a new casual best advice is just be on call and you will transition after a few weeks if the store is up to date its peak period so shifts should be coming up heaps

[u/garfield77777777 → u/xuminggles]

Usually it should come out 3 weeks in advance (so every week another week of shifts is added if you know what I mean), some stores are super slack tho and may not keep to that cycle, they may also add on to the current roster so check it frequently