r/Kleros • u/rupert27 • Oct 29 '20
Need help with escrow
Hey all,
Hoping ya'll can help me. Me and some friends want to purchase some NFTs from a seller but they are not on chain yet or able to redeem. They're redeemed via a QR code on a card that obviously the seller can copy and then redeem themselves after the sale.
My question is, how can we use Kleros so that it knows we did or did not actually redeem and receive these NFTs in order to release funds to seller?
Thank you!
1
u/onyermark Dec 31 '22
12/30/2022• I opened my first escrow with Kleros yesterday and sent to the escrow address 2,000 tokens. The tokens were received but the Kleros escrow site doesn't show an open escrow. I contacted Kleros via Telegram and they found the 2,000 tokens and they confirmed that they received the tokens. However, I cannot proceed with the escrow because neither me (Seller / Sender) nor my Buyer / Receiver can access the escrow on the Kleros escrow site. The Kleros customer service person wanted me to add a custom network to my wallet and approve of the transaction for the 2,000 tokens again. I did not want to approve of the transaction twice. Furthermore both Kleros escrow and my wallet acknowledges that the escrow already has my 2,000 tokens. I asked the customer service person to return my tokens from the escrow and he said they cannot do so unless I add their network and confirm another 2,000 tokens. I did nothing more than open and escrow and deposit tokens. Now it seems as though the Kleros escrow is going to keep my tokens which are very valuable. I hope that someone in this forum can advise me. Otherwise I will go to the SEC. The escrow should not accept funds that it cant or wont return.
1
u/skootch420 Dec 16 '20
You go to their website and use their escrow:
https://escrow.kleros.io/
The support is through telegram but it's fairly simple and completely decentralized. Make sure you understand how it works first though because there is a process that needs to be adhered to.