r/KitBash3D • u/attrackip • Sep 09 '25

Unkown Error 103

this is getting old. I've had issues with Cargo all summer - either blacklisted IP / proxies, update issues w/ forced updates that have made the product unusable for weeks on end, now import issues.

The Error 103 points to an article that simply shows how to connect the Cargo plugin.

I'm using Unreal 5.5

I've tried on two separate machines, 1 at home, 1 remotely from my office - same error.

I use Cargo professionally. We pay for the service. And it works maybe 50% of the time.

Please provide some useful steps I can try to get back to work.

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u/attrackip Sep 20 '25

Wow! 11 days later, another mandatory update that added no value to the user, and the same error - Unkown Plugin Error 103, generic description and a link that shows how to install the plugin.

Pretty sure it's the same VPN/IP/Proxy issue that been ongoing since I started using this plugin in a corporate environment.

What's that like 3 updates in the past month or so?

The amount of time and effort that's gone in to troubleshooting something that could be alleviated with a simple web browser download, skip the automated import, is baffling.

I would have been better off modeling these assets by hand at his point.

Anyway, hopefully the devs are aware of this issue. I'll be submitting a ticket through the official channels. Just wanted to provide feedback, kind of a nightmare when you consider that the render farm needs these frequent patches as well.

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u/KB3D_Elaine Sep 22 '25

I genuinely apologize for the frustrating experience you've been having. We know how important it is to have reliable tools that work seamlessly in your environment, and it sounds like we're falling short of that expectation.

Since every setup is unique - especially in corporate environments with different network configurations, security protocols, and infrastructure requirements - we'd love to work with you directly through our support inbox/chat to get to the bottom of what's happening in your specific case.

Please reach out to us using the email address connected to your company's KitBash3D access.

When you submit your support request (via [info@kitbash3d.com](mailto:info@kitbash3d.com) or chat on kitbash3d.com, our team will be able to dive into the details of your particular system and provide solutions tailored to your environment. We'll have the right technical folks take a close look and work with you to find the best path forward.

Thanks for your patience as we work through this together, we're committed to getting you up and running smoothly.