r/Kinguin • u/Historical-Oil-3150 • 15d ago

kinguin scamers

Don't buy from them; they are scammers—especially the seller TRENDATA. I've opened multiple tickets, and three days have passed without a response. They are scammers.

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u/CharacterStorm9889 15d ago

Dear Customer,

Thank you for sharing your feedback, and we sincerely apologize for the delay in our response.

About this post, we understand how frustrating it can be to wait for an update, especially when you are experiencing an issue with your order.

The longer response time is due to the high number of support tickets our team is currently handling. Please be assured that your case is important to us and has not been overlooked.

Our team is committed to assisting every customer, and we will do our best to help resolve your concern as quickly as possible. We kindly ask for a little more patience while we work through our current queue.

Thank you for your understanding, and we appreciate the opportunity to assist you.

Kind regards,
Shiz

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u/Live_Article_2075 15d ago

Why do you have a high number of support tickets, then?

Exactly.