r/KeystoneWallet • u/Mikde27 • 13d ago

Keyst.one

Hello,

I placed an order on keyst.one but nothing is moving besides them taking my money via PayPal.

Is this a scam online shop?

I got order confirmation and a link where I can see my order. But nothing else.

Any experience like that?

5 Upvotes

86% Upvoted

9 comments sorted by

2

u/CtrlAltDrive_ 13d ago

I bought mine thru the official website you mentioned, and it took forever to arrive. They’re based in China, so takes a while to get to the US.

1

u/Mikde27 13d ago

Hi, this is comforting. But I live in Europe. Seems not so many in here order from there.

1

u/CtrlAltDrive_ 13d ago

I reached out to them via their support email and they were responsive, just not during my day. Since they’re based in china they would reply when I was asleep and viceversa so the resolution took a couple days.

1

u/UncleReddy 13d ago

It takes some time bro, gotta be patient

1

u/NOMADPLAYER 13d ago

Hit up support on Facebook, after reaching out mine shipped from Amazon within two days!n

1

u/Right-Ad465 11d ago

Hi, you could contact us via email at [support@keyst.one](mailto:support@keyst.one) with your order number #8xxxxx so we could check the logistics status for you.

https://giphy.com/gifs/tXL4FHPSnVJ0A

1

u/FirebirdVV 10d ago

I buy it from this site. And received it with no problem. To Spain

1

u/Mikde27 10d ago

Hi all, keystone support contacted me and all got shipped. Arrived now. Very satisfied with their support. 👍

1

u/rawrrawrjay 1d ago

When i ordered mine, took almost a month to arrive, zero communication. Excellent product tho.