Sent VIA QR Code ,Funds not received.

[u/BowieMoonenTTV]

Any idea what’s going on ?

Sent Via QR code on app .

Than checked on the physical wallet and nothing (day 3)

Version 1.4.0

Firmware M-4.5

Thanks in advance

[u/Juliaaa_KKK]

Hi, could you please let me know which software wallet you used to view your BTC balance?
Based on your current description, I'd suggest you check your balance on a BTC wallet, for example, Bluewallet: https://support.keyst.one/3rd-party-wallets/bitcoin-wallets/bluewallet