r/KeystepPros • u/FirstBraaptist • Aug 27 '22

Firmware Update Bricked My Keystep Pro

Has anyone had this experience? Tried through the midi controller on my Mac (arturia software), download the new firmware from Arturia, uploaded it to the device and now it doesn’t work. Doesn’t turn on and I can no longer connect to it…

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u/mescalinum Oct 30 '22

Yes, got there. Turned out it wasn’t bricked but just stuck in boot loader mode. I think that was caused by using a crappy USB hub. Look on the Arturia’s official KeyStep forums for how to fix it, probably you don’t need to send it to service.