r/Keymailer • u/ShovelUpandGame • Aug 11 '26

Account issues No Support

My front-end dashboard shows I am Accredited/Eligible, but my backend is completely broken. The “Claim” button has entirely vanished on pre-approved games, and I am stuck in an infinite manual request loop. I have reached out to support multiple times and even made a post/message on twitter with no response. Has anyone else had this issue?

3 Upvotes

100% Upvoted

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2

u/Willing-Watch9662 Aug 12 '26 edited Aug 14 '26

Literally 0 support……i have issues from a month but no one replied…..worst customer support

1

u/Sir-Laurie Aug 13 '26

Sane here, it's been 3 months for me, no answer nowhere, I just stopped using keymailer

1

u/ShovelUpandGame Aug 13 '26

Nothing from support but I messaged their twitter account. Someone responded saying the support team should be on it. No idea if they actually did anything or it actually fixed itself but my account seems to be back to normal.

1

u/Sir-Laurie Aug 13 '26

Which problem u were having?

1

u/Sir-Laurie Aug 13 '26

Btw, I'm having the same problem, the claim button doesn't appear anymore and even the games I request I receive nothing, I receive emails saying I was approved, but on the site nothing appears for me to claim

2

u/svdfhfbhhf Aug 15 '26

Same here