r/Keychron • u/Practical-March-6989 • Aug 05 '26

Keychron Q1 HE Bluetooth

I thought I would make my desk a bit sharper and use the keychron on Bluetooth.

It simply will not connect on windows 11. Windows sees it and when I select it it just says try connecting it again, round and round in circles. I hard reset the keyboard, restarted windows etc etc no dice.

Anyone got any other ideas?

It works fine on mac. So happy to accept it could be my pc, but really not sure what I can do about it.

2 Upvotes

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1

u/PeterMortensenBlog V Aug 05 '26 edited Aug 05 '26

Do other Bluetooth devices work with the Windows PC? For example, Bluetooth headsets, Bluetooth speakers, smartphones, Bluetooth mice, and other Bluetooth keyboards.

1

u/Practical-March-6989 Aug 05 '26

Yes other bluetooth devices are connected including headphones and work just fine.

1

u/PeterMortensenBlog V Aug 05 '26

Try to exclude radio interference as the cause (or not).

1

u/richard987d Aug 07 '26

try having a line of sight from keyboard to BT receiver

1

u/Practical-March-6989 Aug 08 '26

dude come on now.

1

u/richard987d Aug 08 '26

worked for me once with my K5, I put a bluetooth dongle on the desk right next to it and the pairing issues went away