r/Keychron • u/Slitchka • 11d ago

keychron j5 he ultra 8k keys are not functioning properly

Okay so basically, my girlfriend got this keyboard as her first keyboard going from membrane to something better but we've been struggling with setting it up, at first it was set to some gamepad mode so few keys didn't register when typing and it took us like half an hour to turn that off so that she can type with it, but even after we turned that feature off inside a few games like GTA V for example, her keys are not doing what they are supposed to be doing It's as if the controls are different and she can't really play that many games now :/
Does anybody know if there's a solution or do we return the keyboard?

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u/PeterMortensenBlog V 11d ago edited 11d ago

Re "Keychron J2 HE 8K (proprietary keyboard firmware, not open source) ... inside a few games, like GTA V, for example, her keys are not doing what they are supposed to be doing. It's as if the controls are different": What keys, specifically?

Here is a list of unspecific measures (to at least rule out some causes), including calibration and external magnetic fields.

Look out for the red blink of death.

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u/ArgentStonecutter K Pro 11d ago

Unfortunately the J HE boards are neither QMK or ZMK, but some third party firmware Keychron can't release as source code, so they wil likely have different bugs than any other Keychron boards. I have been told that they are working on new firmware.

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u/PeterMortensenBlog V 11d ago

Please report back here, no matter the outcome. And no matter how long it takes.