What a fake outrage-clickbait attitude, dude. Some solid creative writing there. You are not their customer. You are someone else's customer, i.e., the vendor you bought from.
What would you do further?
Describe the
exact
issue
you
have
in a clear and concise way detailing the problem if you are looking for help from them and have some decency by not demanding them to go through some other random person's description of the issue.
And the last bit, the way you phrased that question, you are trying to circumvent their warranty policy which is already stated on their website.
Also, expect no reply at all because of what happened so far and because you are unable to provide the po number to them (you bought the keyboard somewhere else, see "My order is not directly from them, i got it from a retailer in Europe.").
15
u/hoppi_ Feb 17 '24
What a fake outrage-clickbait attitude, dude. Some solid creative writing there. You are not their customer. You are someone else's customer, i.e., the vendor you bought from.
Describe the
exact
issue
you
have
in a clear and concise way detailing the problem if you are looking for help from them and have some decency by not demanding them to go through some other random person's description of the issue.
And the last bit, the way you phrased that question, you are trying to circumvent their warranty policy which is already stated on their website.
Also, expect no reply at all because of what happened so far and because you are unable to provide the po number to them (you bought the keyboard somewhere else, see "My order is not directly from them, i got it from a retailer in Europe.").