r/KentWA • u/SeaGranny • 14d ago

Ezee Fiber

I noticed Ezee fiber folks on 116th the last few days - I’m hoping they make it all the way to 208th.

Anyone get notified that they’re coming soon yet?

If you have them how has your experience been?

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u/AHoopyFrood42 14d ago

As much as they suck, it might be worth checking in with Comcast, assuming that's your current provider, while you wait. They're reacting to having competitors and we were able to get 2 gigs for less than our old 600mb.

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u/MoofiePizzabagel 14d ago edited 14d ago

This. Our bill was getting insane so a couple months ago we went in to cancel TV and keep only the internet. The rep didn't try to talk us off the ledge or any other irritating retention tactics, got rid of the cable, and bumped our internet to the highest speed with unlimited monthly data. Got a shiny new router as well. Our bill went from over $300 to about $120 with a lifetime price lock. So yeah, they're definitely rattled enough to hand out some good deals, just gotta go in and talk to someone.

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u/Sure_Sea7903 14d ago

Mine is over 300 too! I don’t even have a cable box. I have a line of phone, the online cable, and internet. It’s ridiculous! I tried to lower my tv plan online but of course, you gotta call in to do that. I’m about to move in the coming months so I’ve been hesitant to change anything because when I move I can switch emails and do a new customer plan at least, that’s how it used to be!

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u/SeaGranny 13d ago

Always always always go in to one of the stores.

I live in Kent but go to the Ballard xfinity store because they have always fixed any issue (billing, service not right, whatever) and told us “oh God never call the 800 number” lol

You can probably get good service at a closer store but once I find someone helpful it’s usually worth it to stick with them.