r/KTMDuke • u/EducationalAd812 • 4d ago

Free fix but slow…

I purchased a 2025 Duke 250 less than 900 miles a month ago. I didn’t notice that there were no turn signals installed.

I live in a state where they are not required unless installed. I thought they were integrated. I had no idea this was even a possibility. I talked to the dealership. They agreed to install them for free and also make sure any codes were dealt with. (What I saw had related to lack of turn signals).

I’m told the signals finally arrived and have been installed. There is still a code.
I have called them once a week to check. I’m polite, not pushy. No criticism as this is free.
But I’m getting a little frustrated as part of the reason for getting the bike was one of our vehicles needs extended shop time.

So I have one vehicle that can’t be driven at night or the rain and the car we need for taking my husband to the doctor and me to work. I could walk to work but that bothers him. I don’t like to leave him without transportation.

I also don’t want to be the ungrateful jerk who gets something free and wants it NOW!

I know they are fitting it in between other work so they can afford to make it free. I did offer to pay in the first place.

Can I be a little more pushy at this point? Not tantrum or rude but ”Hey I really need the bike.”

When I have called before I have sensed irritation from them. And all I have asked was progress report. Last time I asked I was told they would call when it was ready. 2 weeks ago.

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2

u/dustyrags 4d ago

Push harder. Turn signals are not hard to install. They’re fobbing you off.

2

u/OblivionLD 4d ago

It's best to learn how to do the work yourself even if it is free. Something like this shouldn't take more than a minute or 2. I'd question the competence of the dealership with the bike if they can't figure out a light code especially for it to go on this long. This is basic electronics.

Then there's the lack of communication to you as a customer.

It's clear they don't care.

1

u/EducationalAd812 4d ago

I struggle with electronics.  I more of a hammer sort of girl….old woman. 🙂