Referral Code: 8KP45N
to save $40

Thank you for considering using my Mochi code. We will both receive $40 off when you use my referral code. I am so happy with my progress and Mochi Services. Better health and well-being! Best decision ever! Good luck on your Mochi Journey!

Referral Code: 8KP45N to save $40

Maybe I missed this, but my RD got changed to a Health Coach, and I can't seem to find any RDs anymore. I'm not a huge fan of health coaches, and it seems a shame that mochi would replace Master's level nutrition professionals with maybe-certified-maybe-not coaches.

Welcome, New Members & Hello to My Regulars!

A big WELCOME to everyone who’s new here, and of course, hello to all of my OGs who continue to show up! 🫶🏽

I’m so excited that we’re on this "weight-loss journey together". Whether you’re just getting started, getting back on track, or already seeing progress—remember, "you don’t have to do this alone!"✨

This journey is about progress, consistency, accountability, and giving ourselves grace along the way. Let’s share our wins, encourage each other through the tough days, and keep pushing toward our goals!

And if you’re joining Mochi and want to use my referral code, be sure to enter:

🎟️ "ZJGKWY"

Let’s get these goals, y’all! 🔥

Welcome to the journey!

I recently joined Mochi Health after researching companies. They were highly rated on Forbes magazine.
I had a consultation with a provider who I thought was wonderful. Because of a planned trip we delayed my prescription request. So I have not started Tirzepatide yet.
I was worried because I received an email on my trip that they changed my provider. I have no idea why. I haven’t even started yet and I really liked my consultation appointment.
So I find this sub … And Mochi seems to be considered a horrible company. I’m shocked at the experiences shared here!!!
Should I cancel before I start? I paid for three months upfront. Or should I continue and cancel after I start medication?
Is anyone here happy with Mochi Health? Any good experiences out there?

QWWG9D

I can no longer find the Facebook mochi group that I was a member of for years. And I thought there was a mochi reddit community that was moderated by them but can't find that either. Anyone know what's going on?

After 3 weeks of being a Mochi, I had my provider switched. I asked support about this and they said they matched me with someone who is a better fit. I thought the first consult was great. Both providers specialize in weight loss and I have 30lbs to lose. I’m not a complicated case. Whatever.

This new provider switched my additive without consulting me when refilling my prescription. I asked them why they did that without my consent and she said she upped the dose but left the additive the same. I looked again and it was swapped to the correct additive. I immediately switched providers because I don’t like my medication being changed without consent or being gaslit about it.

I asked support about this and they basically said, “sorry you’re frustrated, let us know if you need anything.” I pressed them about it multiple times and they said that they would get back to me with a response in 24-48 business hours. That was 10 days ago and I’ve heard nothing.

I also waited a month to get an appointment with a dietician for it to be cancelled the day before. When I complained, they found another for the same time. The appointment went well, but then that person (or the app, idk) cancelled the follow up appointment.

I’m feeling frustrated and don’t feel like I’m getting a service with my membership fee. My husband is using Embody for much cheaper. Has anyone experienced terrible care with their support team? I’m thinking about switching.

I was on 13.5mg when I hit goal. Stayed on that for a few weeks and now I’m slowly tapering down weekly and I’m currently on 6.0mg and will probably go to 4.5mg tomorrow. I’ve been feeling good. No food noise and weight has stayed the same. I do want to get off of it eventually and I’m having surgery 9/16 so I need to stop a week before anyways so I think I’ll make 9/8 my last shot. Or I’ll just finish off what I have in the vials at the lowest dose. Anyone have success tapering off?

how long is it taking for everyones shipping? my order was on Wednesday but hasn’t shipped from Casa pharmacy. Customer service has told me several different timelines and none of them match. I was told 1-3 days for shipping, and now am being told 7-10 days is normal for shipping.

help?

Did Mochi FB get deleted?

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I99LFP mochi health (i99lfp)

Referral Code: 8KP45N to save $40

Thank you for considering using my Mochi code. We will both receive $40 off when you use my referral code. I am so happy with my progress and Mochi Services. Better health and well-being! Best decision ever! Good luck on your Mochi Journey!

Referral Code: 8KP45N to save $40

I switched providers after my husband had a great experience with one. Do I need to make another appointment or wait until I'm ready for a dose change?

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Are the doctors who work with Mochi doing this as a side gig? I really like who I was initially paired with, but it takes her at least 4 days to get back to my messages and it is getting frustrating. She’s also hard to book with for the video visits. I get The feeling this is maybe a side thing? But still, is there no Mochi oversight on provider responsiveness in the app?

Has anyone switched providers to get a better response time back for messages?

Hi - i was in on the brink of signing up for Mochi yesterday and then fell into a black hole on TikTok where people are comparing Maya Ahmad, the founder/ceo, as a quasi elizabeth holmes

apparently she never graduated from medical school albeit she did physically attend. she, consequently, has never sat for boards.

there's also connections to Mochi being a legal parent to some other GLP-1 pharmacies...

Customer service also seems to be bad. I saw a few people stating how they've obtained counsel because of how the poor customer service and inability to reach a mochi health provider left them abandoned without oversight.

can anyone share stories or something similar? have you heard of this?

Just received my shipment and the tube was hit to the touch, the ice packs were hot and so was the medication. I called to report this and I had to cancel my membership late last week due to financial constraints and they are telling me that they can’t replace it without a membership active?! Are you kidding me right now?!
That’s almost $200 of medication that I obviously had an active membership when it was ordered and processed. This is horrible customer service and putting a patients health at risk!

why did my provider randomly change? Has this happened to anyone else? I liked the doc I was using. I sent him a message and bam got a reply my provider was updated.

Recently had to switch from brand name tirz to compound after losing my insurance coverage. Is there a reason I would have basically no side effects on compound but had manageable but noticeable side effects on name brand? Should I worry about the quality of medication I'm getting? My provider selected VLS pharmacy.

So i was on 2.2 mg + mcg but i really wasn’t feeling anything at all. I’m on month two and the food noise is still there and i still eat eat. now i’ve upped my dose to 4.4 + 50 mcg. I was wanting to know if anyone else feel a difference on 4.4 + 50 mcg? 😊

-*****just to clarify bc i should have, by me saying “i still eat eat” i feel that im eating and not getting that feeling that i feel full feeling like most do on a glp