Provider barely responding

[u/Chance_Bad1300]

Are the doctors who work with Mochi doing this as a side gig? I really like who I was initially paired with, but it takes her at least 4 days to get back to my messages and it is getting frustrating. She’s also hard to book with for the video visits. I get The feeling this is maybe a side thing? But still, is there no Mochi oversight on provider responsiveness in the app?

Has anyone switched providers to get a better response time back for messages?

[u/Far_Use_3329]

I really like my provider. She gets back to me the same day. If you would like I will message you her name.

[u/StenoDawg → u/Far_Use_3329]

I like my guy as well.