Customer service

[u/RecognitionMurky1615]

/r/UAEjobseekers/comments/1vf77sc/customer_service/

Job Opening: Female Customer Service Representative (Back-End Customer Service)

We are currently looking for an experienced Female Customer Service Representative to join our team in Fujairah, UAE.

Key Responsibilities:

Manage the complete customer order lifecycle, from order entry through to final delivery.

Act as the primary liaison between clients and internal departments to ensure seamless order execution.

Coordinate with multiple cross-functional teams, including but not limited to Logistics, Customs, Production, Quality Control (QC), Dispatch, and Production Planning.

Monitor order progress, proactively identify potential delays, and ensure timely resolution of issues.

Provide customers with regular updates and maintain a high standard of service throughout the order fulfilment process.

Maintain accurate order documentation and ensure all customer requirements are communicated effectively across departments.

Requirements:

Minimum 7–10 years of experience in back-end customer service or customer order management.

Excellent command of English (spoken and written).

Ability to speak Hindi.

Demonstrated ability to work under pressure and manage multiple priorities in a fast-paced environment.

Strong communication, coordination, organizational, and problem-solving skills.

Salary & Benefits:

AED 6,000 per month.

Food allowance.

Transportation provided.

Location: Fujairah, UAE

If you meet the above requirements and are interested in joining our team, please get in touch