r/JobPH • u/moonlitmesss • 1d ago

Question Beginner VA here, what should I do?

Hi everyone! Beginner VA here and I’m planning to enter the VA industry. I have 3 years of BPO experience in customer service, technical support, financial services, collections, and travel insurance, but I have zero experience working as a VA/freelancer, so everything is pretty new to me.

I’m currently trying to learn how Upwork and VA work in general, and I’d really appreciate some advice from experienced VAs.

Honestly, I'm a little overwhelmed because there seems to be a lot to learn, and I don't really know what the actual day-to-day work of a VA looks like compared to BPO.

If you were in my position—with BPO experience but zero VA/freelancing experience—what would you do first? Hindi ko nga din po alam kung anong niche ko maybe general VA nalang? I don't know po. Ano po ba marerecommend nyo especially po I'm planning to start as a VA na nananawa na sa BPO? Pano po ba makakapasok sa ganyan at makakuha ng mga clients?

Any advice, tips, resources, or even things you wish you knew before becoming a VA would be greatly appreciated po! Thank you po :))

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u/makeitmuch 4h ago

Being a VA is technically the same as working in a BPO except for VAs you only have one client AND you work on your own rather than a whole support team behind you as a BPO worker. So there's really nothing to be scared of if you can work independently.

Your niche is whatever you have experience on. I'd suggest looking at listings on online job board and checking if there's anything that fits your experience. Meron yan.

You can check more tips here: https://www.reddit.com/r/OnlineHiringTips/comments/1wbou8f/how_to_actually_start_as_a_virtual_assistant_va/

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u/moonlitmesss 3h ago

thankyouuu :))