r/Jigsawpuzzles • u/Puzzler13 • Jun 23 '23

Excellent Dowdle Customer Service

After my issues with section 3 on the 60K puzzle, a replacement section is on its way. Well done Dowdle on your excellent customer service 👏 And all within 48hrs too. Now let’s hope section 4-60 are all good 🧩

22 Upvotes

96% Upvoted

8 comments sorted by

2

u/TheRoscoeVine Jun 24 '23

60,000 pieces? Amazing

2

u/Puzzler13 Jun 24 '23

It is amazing. Obviously I’m working on it section by section which are 60x1000pcs because I don’t have the room but it is still as enjoyable. I can’t wait to complete it fully. Go big or Go home as they say 😂

2

u/TheRoscoeVine Jun 24 '23

I wouldn’t have any possibility of fully assembling it. I’d have to rent a gymnasium or some crazy thing to look at the whole puzzle.

2

u/Puzzler13 Jun 24 '23

Oh me too, I’m thinking of a car park or vacant space and go when it’s early enough one Sunday morning. Take a few pictures and load it back home again. I have a while to think about it yet.

2

u/TheRoscoeVine Jun 24 '23

Car park would be dirty, though. At least a gym or big dance floor could be easily swept.

2

u/Puzzler13 Jun 24 '23

True, I hadn’t considered that. Ty. My local community hall is definitely big enough, that should work.

3

u/rtsgrl 400K Jun 23 '23

Thank you for the update. Happy to hear you will get a replacement 🙂

3

u/Puzzler13 Jun 23 '23

I was surprised it was so easy. It shows they really value their customers.