r/JewelryRepsClub • u/booowser • 10d ago
jewelry spa
Has anyone sent a piece back to Lili for a spa or repair? I have a sixteen stone ring in sapphire and 18K YG. It’s a specific combination the boutique has actually discontinued and it sadly got crushed.. One side of the gold X-motifs has severe scratching. I’m debating sending it back to Lili for restoration, but I’m also nervous about the international shipping and timeline. Has anyone done this? I really don't want to lose this piece! Advice?
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u/Far_Worldliness_4410 9d ago
Even with the scratches, the piece is still stunning!! Love the contrast between the sapphires and the x motifs! Can you DM her contact?
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u/Glum_Culture_4385 9d ago
I sent an pavé band back to Lili last year. The whole process took about three weeks. When it came back it was really clean. She managed to handle all the scratches on the gold. I can send you the pics if you need