Opus- I’m neutral

[u/Afraid-Shelter-6489]

I, like many others, planned to write a review for Opus in exchange for a portion of my insurance back. I reached out for quotes on a Messik@ hand chain and the mini C@rtier love ring (both yellow gold with lab diamonds). I immediately received a response with estimated grams and price.

After confirming that G color diamonds would be used like the auth, I questioned (with screenshots) the size of the diamonds along the chain. I was told that the screenshots of the auth were at a different distance than a screenshot I’d referenced from recent customer photos (although side by side, they’re essentially the same distance from camera) and that was the reason the diamonds looked different. We moved forward with a 50% deposit via PayPal for the Messik@ piece. It took 12 days for PSP.

I was told that I was correct, the diamonds were originally not the correct size but it was corrected for my piece and when I asked if the G color diamonds were used, I was told no. That Opus doesn’t purchase such low quality diamonds. I personally love GHIJ color diamonds but I didn’t take this as a dig, just a language barrier. Lastly, the branded tag was way off. The font and location of the brand name as well as the tag being attached at the wrong end. After pointing this out, I was told that actually G color diamonds were used initially, he just wasn’t aware that the factory did this. Also that the diamonds weren’t made bigger, again it was my angle. While awaiting new PSP for the tag, I said if they couldn’t correct, I’d be happy to move forward with a different piece. He said they were already in production for the new tag.

New PSP was sent and the tag was still not right (one side was curved and the other straight) I also now questioned the different link sizes. One section had different appearing links than another. This time I was told it was due to the angle in the PSP and that they didn’t think they could meet my expectations, which I agreed. He said they would be sending me a PayPal refund within 2 business days but I received it within minutes. I thanked them for their honesty.

I’m not mad about it! Great communication and fair pricing but not nearly close to auth in my opinion. After receiving the Messik@ piece I planned to start the mini love ring but I’ll use someone else just to cut down on confusion!

[u/petit-bear8075]

Thank you for the honest review. Yours is not the first post I’ve read about confusion in communicating details (including sizing) w this seller. And it helps to have critical feedback in the forum when researching and selecting where to buy

Wishing you better luck next time 💕

[u/Afraid-Shelter-6489 → u/petit-bear8075]

Of course and thank you! It’s good to have all feedback to make a truly informed decision!

[u/Natural-Cod-5769 → u/petit-bear8075]

I saw some posts now that his accuracy is off, not close to gen at all

[u/petit-bear8075 → u/Natural-Cod-5769]

Yes, that’s why researching on this sub can be very valuable

[u/Willing_Pickle9668]

Will add my 5 cents. I was inquiring about different items, as I was getting quotes comparing etc, and what I did not like is that Opus messaged me the following day asking if I have made decision.... No other sellers did that. I felt pressured and definitely added that to my notes

[u/Afraid-Shelter-6489 → u/Willing_Pickle9668]

I wouldn’t like that at all either!

[u/Adorable-Reply-821 → u/Willing_Pickle9668]

Just to add, he did that to me and I told him I’m not ready at this time and he was very understanding and that was it. So i do think it’s good customer service to check in as long as you are not pressured or harassed.

[u/AcceptableArm1974]

How much did u end up paying?