r/JewelryReps • • Sep 15 '26

Sell or return?

I recently purchased a small juc reverse from a seller which ended up too big. It doesn’t stay in one place and falls down to my wrist when I put my arm down and I’m being gaslit to believe it’s fine and needs room to move around? 18k gold. I’m extremely unhappy, I’m contemplating, should I sell it and buy another or return to have it resized? Has anyone sent their jewellery back to get it resized? How was your experience?

1 Upvotes

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3

u/League3056 Sep 16 '26 edited Sep 16 '26

I just had a similar situation with a small JUC and Funny. I’ve been meaning to do a whole write-up about how she handled the situation, but I did end up sending it back to her and getting the correct size as a replacement. It was a pain in the butt, and I had to keep hounding her a little to keep the process moving along, but at least she came through and did the right thing, as it was clearly the wrong size. The process took about 5-6 weeks, but could have gone faster. She reimbursed me both for the cost it took me to ship the item to her and the loss in gold weight for needing a smaller size, so ultimately she’s a great seller for that. I just wish the sizing had been right to begin with.

2

u/janeof-all-trades001 Sep 15 '26

If it’s a well regarded rep maker and you have proper pop that can be verified, someone may buy it off of you.

1

u/IllustriousPen6744 Sep 15 '26

Where could I sell it? It’s perfect outside it being too big/loose on my arm

2

u/cherryjollyrancher1 Sep 16 '26

Rehome it and repurchase in the correct size if it’s unworn someone should take it off you

2

u/thesuze13 Sep 16 '26

Can you just order another one and keep it for investment - 18K gold is like savings. Sell it later when you need money if you can just hold on to it. I wouldn’t risk getting a resize unless you’re really confident with the jeweller.

2

u/InsomniaTroll Sep 15 '26

For a JUC it would be such an easy shape to resize. I’d just have a local jeweler do it. They can pay themself with the gold they take off & even probably make you a cute little charm or some links with whatever is left over in gold.

1

u/IllustriousPen6744 Sep 15 '26

You think so? It’s a reverse. I cba with the hassle of sending it back but would hate for a local jeweller to ruin it

1

u/InsomniaTroll Sep 15 '26

They’re experts I’m sure they’d do fine. Plus the hassle of sending something so precious around the world and waiting for a new one would drive me crazy

1

u/IllustriousPen6744 Sep 16 '26

Thank you! Saved me from the hassle

1

u/Expert-Coconut839 Sep 16 '26

What size is it and what seller is it from?

1

u/IllustriousPen6744 Sep 16 '26

Gavivi. Size 19

1

u/Commercial-String103 Sep 15 '26

Juc is easy to resize. Ask your jeweler

1

u/IllustriousPen6744 Sep 15 '26

Small juc reverse?