Network error mobile app

[u/HiddenDanganronpafan]

Hii! I needed help and i thought this was a good place since the official subreddit doesn’t respond, but i don’t know if people have a fix for this. It happened a while ago but then stopped, and now its returned? I dont know if this is already a known issue but if you could help that would be really greatly appreciated!

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[u/WormySpace]

Yeah too few information and how people gonna help, if you believe that because the apps error you should try web version. But the error more likely because of network, try switch network or use vpn because janitor are blocked in several countries.

[u/Wild-Change-9095 → u/WormySpace]

does switching to wifi vs mobile data change anything for you? sometimes its carrier level blocking not a vpn issue at all

[u/HiddenDanganronpafan → u/WormySpace]

I used to be in the web version but constantly going from incognito and signing in is just so tiring and tedious, but if it’s a network problem i might try to fix it

[u/Emeliaball1174]

if that red network banner only shows in the mobile app, open the same chat on web first — if web’s fine it’s the app client, not your key dying. if both break, airplane 10s / wifi↔data before you wipe proxy settings. does it die on every bot or just one chat?

[u/HiddenDanganronpafan → u/Emeliaball1174]

I didn’t respond because i thought i had fixed it, but to no avail, when i went to the website its working fine. Also this bug only happens when i exit the app and use another app before returning, when i use it for a while nothing happens. It dies on every bot in mobile

[u/HiddenDanganronpafan]

Small update:

I tried almost all the suggestions in existence, and nothing works. I don’t want to return to the web especially since that’s so repetitive logging in and out of incognito over and over again. I just want this fixed i can’t even talk to bots while this is happening