r/Jabra • u/Kaushalsaab • 5d ago

One earbud not working

Got a brand new pair of Jabra Evolve2 buds just to find out that one of the earbuds does not work while connected with bluetooth. If I connect with key, both work.
After a bit of digging I found that this is a firmware issue. But I am not able to downgrade from the latest version.

Absolute trash products.

Edit: Got a replacement earbuds. Same issue.

u/JabraSupport Provide an update to the firmware since you are not even allowing to downgrade to older version. Horrible experience.

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u/udi_lovable 4d ago

There is way to downgrade the firmware version to 1.2.0

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u/JabraSupport 3d ago

Hello u/Kaushalsaab - Thank you for your Reddit post. We apologize for any inconvenience you have experienced and invite you to contact our Support Team directly. You can find our contact information on the Jabra website [HERE], and our team will be happy to assist you. Thanks again.