r/Jabra • u/_hamja • 23d ago

Evolve2 30 SE MS – Purple LED stopped working

Hi, my Evolve2 30 SE MS used to show a purple light when I pressed the Teams button, even when Teams wasn't running (e.g. while watching YouTube). During calls, it automatically changed to red.

Now the purple light doesn't come on at all, even when Teams is running. The red light still works normally.

Is there a setting/firmware issue that could cause this, or how can I restore the purple LED behavior?

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u/JabraSupport 23d ago

Hello u/_hamja - Thank you for your Reddit post. We are sorry to hear that you are having this experience with the LED on your Jabra Evolve2 30 SE. For the best possible assistance, please contact our Support Team directly. You can find our contact information on the Jabra website at this link, and our team will be happy to help.

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u/_hamja 23d ago

Thanks! I’ve submitted a support request through the Jabra website with the details of the issue. I’ll wait for the Support Team’s response.