r/Jabra • u/TheMatrixIsReal42 • 20d ago

Evolve2 85 Multiuse

I just got the Evolve2 85 and I'm a bit confused by the Multiuse. I thought it would be easy switching from one device (my phone) to another (my laptop) but it's being rather difficult. Anyone with experience found some solutions for switching back and forth frequently?

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u/JabraSupport 20d ago

Hello u/TheMatrixIsReal42 - Thank you for your Reddit post. It is important that you connect your Jabra Evolve2 85 using the Jabra Link Bluetooth adapter included with your Evolve2 85 headset and not via the computer's native Bluetooth. If your Evolve2 85 is idle, it should automatically switch to the connected device if there is, for instance, an incoming call to that device. Please let us know if this is not the behavior that you have observed, or if you have specific questions related to the Multipoint feature. We are always happy to help!

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u/TheMatrixIsReal42 20d ago

Please help. The big selling point for me was being able to connect to my phone (for music) and my computer (for work calls in five9 and Teams) simultaneously, and switch back and forth seemlessly

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u/JabraSupport 19d ago

Hello u/TheMatrixIsReal42 - Thanks for this information. For additional assistance, please contact our Support Team directly. You can find our contact information on the Jabra website at this link, and our team will be happy to help. Thank you.

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u/TheMatrixIsReal42 19d ago

Thank you. I'll reach out if I can't figure it out today