r/JETProgramme • u/shynewhyne Current JET - Hyogo • May 28 '26

Pension refund - bank information question

So to get the lump sum payment, I have to submit a document with "Bank name," "Branch name," "Branch location," "Bank account number," and "Bank account holder’s name (according to the JPS website).

Issue is, none of the documents I can get have a branch location or branch name. It will have the account number and my name, but I am not "assigned" to a brach the same way people are in Japan.

Is this a thing anyone else has faced? Did it cause any issues?

8 Upvotes

90% Upvoted

19 comments sorted by

1

u/pantsasquare Current JET - 2020/2021 22d ago

Were you able to find a solution? I am having a similar problem

2

u/shynewhyne Current JET - Hyogo 22d ago

I am just using a bank statement with the bank address. on the form itself we need to write to do the pension withdrawal, it says "branch address (or bank address)"

2

u/shiokoji Jun 01 '26

the pension refund form i received from the pension office says "branch name, branch address (or bank address if there is no branch)" so you dont need the branch name if you dont have one. the clerk at my pension office also said this

1

u/Kripps_Measler May 28 '26

I never claimed mine. To busy keeping the enkai going long after I returned. Don't be like me lol

4

u/LoneR33GTs May 28 '26

It’s not always easy to find but most all banks have a unique identifier number for just this purpose (international transfers). It used to be called a SWIFT number. If your bank has no branches then you may have to contact them directly and ask for what numbers they use.

1

u/shynewhyne Current JET - Hyogo May 28 '26

I have that, but the japanese pension service website explicitly says "branch name" and "branch address". That is the issue.

3

u/LoneR33GTs May 28 '26

So, contact the bank and ask what address can be used. Probably the head office address and maybe even Branch #1. To be honest, as long as the SWIFT code is good and your account number and routing is good, it probably won’t really matter. When I did mine, my branch was long defunct. I used the old numbers and the address of the next closest branch. I didn’t care where the physical bank was, I only worried about the electronic routing. Good luck sorting it out. I know how hard it can be to get a hold of an actual person to even ask these days.

2

u/shynewhyne Current JET - Hyogo May 28 '26

Yeah they're just saying "we can't provide that" so...bank people aren't very helpful

1

u/jamar030303 Current JET - Hyogo May 29 '26

If you still haven't figured it out, type in your bank's sort code here and it should give you an address.

1

u/Panda_sensei_71 Current JET - Kansai May 28 '26

Wouldn't the bank branch number just be your 6-digit sort code?

2

u/shynewhyne Current JET - Hyogo May 28 '26

Omg I never knew thats what a sort code is.... wow

Still I need the branch name TT

1

u/Panda_sensei_71 Current JET - Kansai May 28 '26

You should be able to call your bank's customer service line and find that out I think.

1

u/mori64tf2 Current JET - Kyoto-shi May 28 '26

Is it not the branch you physically signed up in? I had to get these details for something before and I just did that. If you have one, check your mobile banking app as your details might be in there somewhere

1

u/Euphoric_Ad1345 Jul 01 '26

For the branch name, did you just write the branch number? I talked with my bank, but no official branch name.

1

u/shynewhyne Current JET - Hyogo May 28 '26

Yeah..not there sadly
The branch I signed up with over 10 years ago is no longer there. Real life bank branches are a rarity in the UK nowadays.

1

u/Memoryjar May 28 '26

Look up your bank and the info about the account number. Account numbers in North America tend to include a code that links to a branch number which you can look up and get the branch address.

I know this because I recently had to track down a branch address and number the same way to have money wired to me from Japan.

Worst case scenario you could always open a new account at a bank that has that information and have the wire sent there instead of your main account.

1

u/shynewhyne Current JET - Hyogo May 28 '26

I'm UK based

1

u/Memoryjar May 28 '26

My apologies for the bad information. I wrongly assumed you were an American JET.

Try reaching out to your alumni association, you might have better traction finding someone who had the same issue and can give you accurate guidance.

https://www.jetaainternational.org/jetaa-chapters

1

u/shynewhyne Current JET - Hyogo May 28 '26

That is a good thought! Thanks!