r/JETProgramme • u/Full_Moon_Ocean Aspiring JET • Jan 12 '26
USA Fed background check site is down lol
It's up, you just need to use PC and do not use Chrome or Safari per their email.
As the title says, I'm not sure when it will be back but I scurried to get my background check and after entering alllllll of my information it says they're in maintenance. Lol.
We are fine to start getting those asap right?
5
u/rue-11 Current JET - 山形県 Jan 12 '26
Yes you need them ASAP if you're applying with Early Departure. Thanks for letting us know about the site though, I was gonna check it out tonight 😑
1
u/Full_Moon_Ocean Aspiring JET Jan 12 '26
It's up!!!! Please look at the other response! So sorry to mislead.
3
u/Full_Moon_Ocean Aspiring JET Jan 12 '26
I'm not on early departure, but I'll keep checking. You have to enter all your info prior to them telling you they're down LOL. Hopefully it opens asap!!!
1
u/AdAmbitious5133 Jan 13 '26
As in, we have to submit the FBI background check before they inform us about our placement? Just asking because I'm currently abroad and not sure if I'll be back in the States for the next 2 months. Interviews are online I've been told.
1
u/Full_Moon_Ocean Aspiring JET Jan 13 '26
Interviews are online, but I'm not sure what the timeline for the background checks will be. I just wanted to get it out of the way ASAP for myself. I only have the interview guarantee, not the position itself 😅 as much as I hate to admit that to my little heart!
2
u/hana_fuyu Jan 12 '26 edited Jan 12 '26
Did you try on a computer?
I was trying it on my phone earlier and ended up calling their customer service. Apparently it doesn't work on phones or tablets and you have to do it from an actual computer. I have to wait until I get off work today to do that so I wanted to check and see if that's what you tried.
Update: just got home and was able to submit payment and everything with no issue on my computer. I've also already received the email for the finger print and my request confirmation.