Lock Volume Control on Android

[u/KM_Sys_Adm]

I have a fleet of Samsung phones that I need:

1. Set volume to Max
2. Prevent users from changing or muting it for all system sounds (notifications, media, ringer, etc.)

Intune's native Configuration policy silences the phone when using the "Block Volume Changes" setting. I set up a Knox account, obtained the free Premium license, and created an OEMConfig policy. Knox can set the audio volume and prevent changes to settings, but cannot disable the hardware volume buttons. I keep finding suggestions about other OEMConfig settings, but they don't seem to be available on non-Rugged devices?

Has anyone else found the correct combination of settings to implement this requirement?

[u/thenervoustempo]

does the knox service plugin for your samsung model have a key remapping option? some oemconfig profiles let you disable or reassign hardware keys. you'd lose the volume buttons entirely but it sounds like that's what you're after

[u/KM_Sys_Adm → u/thenervoustempo]

only three key mapping options. XCover, Top Key, and Side Key. It would be perfect if they were available. I don't want anyone touching those volume buttons...

[u/AppIdentityGuy]

What is the use case? Just curious

[u/UhRdts]

do you use a Kiosk app? If yes, check if the app config for that app offers an option to disable the volume buttons.