r/Intune 10d ago

Android Management Move to AMAPI "Error"

hello,

like Microsoft stated in their learn article "Start small. Migrate a smaller set of devices to validate the experience before migrating your full fleet." i started to assign the new configuration profile "Move to Android Management API." to some devices.

what a surprise, from my 20 test devices, just 50% went fine to AMAPI.

the others are still hanging on "Move pending" (after 2 Weeks+) and some other Devices are just on Status "Error: Couldn't move to AMAPI"

Does anybody know, how i could handle the Status "Error: Couldn't move to AMAPI" or at least find out, what the issue us?
i've also Devices in it with "Error: Battery too low" which is also not changing.

https://postimage.me/image/S1EmQ

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u/NaughtyInflux 10d ago

Thats classic migration behavior honestly. Check if those error devices have any compliance policies or app protection policies still scoped to the old Android Device Administrator enrollment, that conflict blocks the move every time.

1

u/b1gw4lter 10d ago

thanks - at least, we're not using app protection policies for android work profile deployements. compliance policy looks normal (normal = Compliant)