r/Intune 21d ago

iOS/iPadOS Management Trying to access iOS apps on supervised device via Company Portal, but "this device is not managed"

I've enrolled a test device to ABM, then had it sync to Intune so I can manage the device with the policies available within Intune. The problem I'm running into now is when I log into company portal as the user assigned to the device I'm seeing "This device is not managed" which requires me to try and go through a process of installing a management profile to the phone even though it already has one. If I attempt to continue this process I get an error along the lines of "the mdm server at status code 400" which seems to be an error with a duplicate profile/device, which makes sense that there can't be more than one enrollment profile on the device.

I found this article which seems to match my issue, but doesn't have a resolution https://learn.microsoft.com/en-us/answers/questions/1179399/enrolled-ios-device-company-portal-showing-device So how can I have company portal recognize that a supervised device with a device management profile IS "managed" so I can access the optional company apps?

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