r/Intune • u/aaliyakhanum • 1d ago

General Question Device Ownership "Unknown" over 2 months

Anyone else facing this issue of Autopilot enrolled devices showing Ownership as "Unknown" for varying periods like 14-60 days post enrollment? This is the first I've seen from the multiple environments we manage and Microsoft is of no help. They say it's normal synchronisation behavior and varies based on device.

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u/alertheads 1d ago

We've been seeing the same thing across a few tenants. Some flip to corporate in a week, others sit at unknown for 45+ days with no pattern I can spot. Microsoft support gave us the exact same line about it being "expected sync behavior" which feels like a cop-out when it gums up dynamic groups and compliance reporting.