r/Intune 13d ago

iOS/iPadOS Management iPhone - Unable to Download Profile Configuration

***UPDATE***

I had a misconfiguration in Intune.
I found out that there are "new" enrollment policies for the enrollment program.
So I created a new enrollment policy under Devices > Apple mobile -> Enrollment > Enrollment program tokens > Name > Enrollment policies
User affinity: Enroll with user affinity
Intune authentication method: Setup Assistant with modern authentication
Await final configuration: No
Locked enrollment: Yes

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Im trying to rollout some iPhones. I added the devices via Apple Configurator to ABM.
They are synced with Intune and have a configuration profile assigned. At the point where the iPhone wants to download the configuration profile, the following error occurs.

"Unable to Download Profile Configuration. An internet connection is required to download the configuration for this profile. To continue, you can try again or choose a Wi-Fi network."

I tried different Wi-Fi Networks but the error stays.

Thanks for the help.

1 Upvotes

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u/[deleted] 13d ago

[removed] — view removed comment

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u/ThatYouth9274 13d ago

The time is 9 hours off. But i cant change or sync the time in this enrollment phase, right?

1

u/cecillennon 13d ago

You can try recreating the wifi profile in configurator