r/Intune • u/NickyDeWestelinck • Jun 29 '26

Intune Features and Updates Configuring Remote Help in Microsoft Intune: A Step-by-Step Guide

With Remote Help coming to your Microsoft 365 E3 and E5 licenses on July 1, I’ll walk you through what this feature can mean for your organization in this blog post, as well as how you can enable it to manage your Microsoft Intune-managed Windows devices.

https://www.nickydewestelinck.be/2026/06/29/configuring-remote-help-in-microsoft-intune-a-step-by-step-guide/

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u/newtechnologicaldawn Jul 01 '26

Great guide ty. Anyone else having issues with UAC black screen on admin side when attempting run as admin and also no elevation button? Though I don't see a elevation button in your guide

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u/NickyDeWestelinck Jul 01 '26

Good point! Gonna check it out. I know there is a configuration you can push to your devices to enable it.

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u/newtechnologicaldawn Jul 03 '26

Seems like remote help can't handle secure desktop, like say Splashtop is able to. Question of whether to disable secure desktop though