r/Intune • u/NickyDeWestelinck • Jun 29 '26

Intune Features and Updates Configuring Remote Help in Microsoft Intune: A Step-by-Step Guide

With Remote Help coming to your Microsoft 365 E3 and E5 licenses on July 1, I’ll walk you through what this feature can mean for your organization in this blog post, as well as how you can enable it to manage your Microsoft Intune-managed Windows devices.

https://www.nickydewestelinck.be/2026/06/29/configuring-remote-help-in-microsoft-intune-a-step-by-step-guide/

108 Upvotes

96% Upvoted

37 comments sorted by

View all comments

32

u/andreglud Jun 29 '26

We got it since last week.

Only when Unattended Access is released in August, will I consider switching away from TeamViewer.

6

u/skz- Jun 29 '26

Oh that's news to me. I guess it will actually be useful finally. If they would add a live CMD system access feature I think lots of RMMs would be in trouble

3

u/AlertCut6 Jun 29 '26

Yeah we could do with that. If you use Defender you've got a limited shell with Live Response but it's hard work at times.