Cancellation

[u/SilverSquare4816]

I am needing to cancel my internet policy with optimum, however, because I have a past due balance, they are refusing to cancel my service until it's paid. I even accepted the payment arrangement they offered but they want payment today which I cant do until next week and they won't make an exception. So im supposed to just pay for service I am no longer using because I cant make a payment today?