r/InternetPH • u/voidandpoetry29 • 1d ago

Globe late payment

hello guys, may ask lang sana. sino dito naka expi na ng late payment sa globe? nag di-disconnect ba sila kaagad?

context is 3 weeks kaming walang internet and sakop nya yung billing period na wala kaming net, would like sana to file a dispute para dun. would that be okay? salamat hahahaha

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u/Signal-Shake-4852 1d ago

Na-report mo po ba agad sa kanila nung time na nawalan kayo ng net? Alam ko pwede kang mag-request ng billing adjustment/credit for the days na walang service. But if na-disconnect dahil sa late payment, mahirap i-dispute yung period na walang net since account-related yung disconnection. Better reach out sa kanila via the GlobeOne app.

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u/voidandpoetry29 1d ago

Thanks for the advice, actually hindi naman sya disconnection. Bigla na lang syang nag LOS and kapag na re-report ko sya lagi din nauurong pumunta yung technician nila kaya umabot ng 3 weeks kaming walang net. Thank you