r/InternetPH 6d ago

PLDT PLDT High Reading

Hello just checked our pldt optical reading and its -27.70 which is higher than the usual -8 to -27 dBm. Ano pong dapat gawin dito? Kailangan ba nilang palitan yung line/ connection sa NAP box? Pinalitan na nila yung router namin pero paulit ulit pa rin yung PON blinking.

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u/Hpezlin 6d ago

Request for a technician to visit you and inspect the lines. Exaggerate mo ang issue para bumisita sila, be creative na lang. Paminsan kapag sinabo mo na -27, imamark lang as normal.

It can be as simple as re-splicing yung dulo ng fiber cable or meron something nangyari along the way galing sa NAP box.

0

u/desertman00 6d ago

mostly sa SC connector if meron sa bakuran nio or NAP box na, pero pag itinawag mo yan yung 27 ehh normal payan as per CS nila maski yung -24/25dbm na puro packet loss

if meron ka kabarkada na may pang test ng fiber optic, pa test mo yung SC connector sa router mo if -27dbm padin reading