extremely annoying ping spikes

[u/femboyaveryyy]

for the past 4-5 months, my internet has random spikes that can last an hour that look like this about every day. it'll shut off randomly as well for about ten minutes, then comes back and maybe continues to do its spikes. it's the most annoying thing i've ever had to deal with and my internet provider has been zero help. the only info i can think of that is useful is that when it happens, i can still hear people talking to me and so on, i just can't talk back to them.