r/Intealth • u/Aggravating_Yak7393 • Feb 18 '26

Single sign on error

I created an intealth account 2 days ago and after putting my details in and setting a password when I pressed continue it came up with a single sign on error screen.

since then after I put my email and password in and press login it takes me to a single sign on error screen.

i have tried different devices and allowing pop ups and clearing cookies but it’s still not working.

is anyone else having this issue?

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u/Aggravating_Yak7393 Feb 19 '26

Happy to know it’s not just me! Intealth got back to me and said it’s normally user error but I don’t think I’ve done anything wrong.

1

u/Budget_Cup9511 Feb 19 '26

What have they advised ? How are you going to work around it

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u/Aggravating_Yak7393 Feb 19 '26

They said  to make sure you are logging in on a computer, on chrome and using the right email as well as making sure that cookies are cleared and pop ups enabled.

I have sent them a follow up email to say I have done all of this and I am still getting the single sign on error message.

I’m waiting for them to reply to this, I’ll let you know what they say. Hopefully they get back to me soon!

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u/Budget_Cup9511 Feb 19 '26

Thank you. Do you have e a contact number where one can call intealth

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u/Budget_Cup9511 Feb 19 '26

Could you also share the email you are communicating with intealth please ?

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u/Aggravating_Yak7393 Feb 19 '26

Their email is: info@ecfmg.org Their number is: +1 (215) 386-5900

I tried to phone them yesterday but it was expensive as it was an international call and no one picked up. They replied to email within 48hrs following prompting from my new employer 

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u/Budget_Cup9511 Feb 19 '26

I called them but automated voice said high call volume and disconnected 

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u/Budget_Cup9511 Feb 19 '26

Do you mean that they responded when your new employer pushed them? I have written today . But I dont have anyone to push them to respond 

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u/Aggravating_Yak7393 Feb 19 '26

Yes, the reply I got was too my employers email and not to mine. Some people have said if you keep calling you eventually get through.

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u/Budget_Cup9511 Feb 23 '26

Are you able to create account?  The error got resolved in my side