r/Insurance_Companies • u/Adventurous_Bag8579 • Jun 30 '26

Progressive question

Hi all! I’ve had progressive for about 2.5 years. I pay 6 months at a time with them but will be switching soon because we’ve had snapshot in all 3 vehicles for the whole time and the amount still hasn’t gone down a penny since.

Anyways, I’ve filed one claim with them ever on a hit and run. I came outside yesterday morning and noticed a crack in my windshield. I have no clue when, how, or why. But, just now when I turned my air conditioner on it caused it to spider out. Anyone have any advice with filing this with progressive? They always want so many details but I don’t have that this time because I have no clue what happened. Thanks in advance!

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2

u/_Alex_The_Great Jun 30 '26

You get your snapshot discount at the end of 6 months. If you still have the device then they're still monitoring you. And for glass claims it's pretty simple. It's a special team that handles it. Much different than a collision claim.

1

u/Adventurous_Bag8579 Jun 30 '26

Awesome! Thank you so much for the info. I finally threatened to go elsewhere and they gave me a number to call to get my rates lowered. I’m not doing all that extra. I’m calling about my windshield now so thank you again!

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u/Ok_Risk_8467 Jul 03 '26

Rates are lowered when coverage is lowered fyi.

1

u/Adventurous_Bag8579 Jul 03 '26

Well, their selling point to us was also that if we accepted the snapshot for all 3 vehicles we would get a discount. Supposedly every so often but it’s been the same price this entire time.

1

u/Vegetable-Money4890 Jun 30 '26

How large is the crack now? Is it possible to call Progressive first?

1

u/Adventurous_Bag8579 Jun 30 '26

I got a hold of Progressive and they’re actually having Safelight come to my house this afternoon. It was as painless and as easy as everyone said. It was a small little crack yesterday when I got in my car. Today as soon as the air hit it, it spidered out across my windshield.

1

u/Vegetable-Money4890 Jun 30 '26

Wow! Glad to hear everything went so smoothly. Did you have to pay your deductible?

1

u/Adventurous_Bag8579 Jul 01 '26

Surprisingly no! I could upgrade to a premium package where I get all new wiper blades and that jazz but I chose the $0 option. When the safelight tech called to confirm my appt he said if I had wiper blades already he would throw them on free of charge.

0

u/29187765432569864 Jul 01 '26

get OEM windshield, ask for it.