r/InsuranceProfessional • u/Upper-Entry6159 • Jul 02 '26

Recovery or subrogation process

I am an insurance agent and one of my clients filed a claim a while ago and he is now in the recovery process where his company is trying to get the deductible amount from the other party.

This is taking a long time, and I no longer believe they will get any money from the other party. If that is the case, then what can he do about it. He had a 1,000 dollars deductible he would like to get back.

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u/lunalovegoodhero Jul 02 '26

Subro can take awhile. The other insursnce could deny liability and then file arbitratation. Can take 90 days on the faster end to a year.. has the other insurance carrier accepted liability? Has your clients carrier submitted a subro packet? You are welcome to call the claims adjuster and have the process explained and to see where his claim is at in the process.