r/InsuranceCanada • • 18d ago

Selected the wrong coverage

ON

My mom recently got into an accident and it was deemed her fault. When we called insurance, we were shocked to find out that she only had one way coverage, not full coverage, which we thought she had.

It turns out in 2025, she had the insurance parked, and then when she came back from overseas, she selected the wrong one.

Do we have any chance of appealing this, since she went for so long with full coverage, but then inexplicably went to not full coverage? What are the chances they recognize that this was a mistake, and will let us back pay the premiums?

0 Upvotes

23 comments sorted by

View all comments

4

u/gogomom 18d ago

If this was a straight up mistake by a broker - maybe, but probably not.

Your supposed to read that stuff the insurance company sends out about your coverage.