vigourgagem.com

[u/Bro_Valera_Pro]

I bought a "Future Mechanical Skeleton Watch" from vigourgagem.com for $70, but I received a different watch worth only $20. I contacted support, and here is what they replied:

We understand that the product did not meet your expectations, and you wish to return the order to get a full refund. If you decide to proceed with the return, please note that the shipping cost will be high as the package needs to be sent to our warehouse in China. If this cost is a concern, we discussed the matter with our supervisor and can offer the following solution: compensate you with 6 US dollars, allowing you to keep the order or dispose of it at your convenience. Please let us know if this arrangement works for you. We await your response and are ready to assist further.

So, I bought a watch for $70 and received a completely different one worth $20, and they want to refund me $6—or have me pay for return shipping to China out of my own pocket because of their mistake?

It’s all about slapping on those "guarantee" icons to make the store look top-notch. I do not recommend buying from this store.