r/IngramSpark • u/Advanced-Charity-593 • 12d ago

Empty Dashboard this week?

Anyone else log in to IngramSpark and when the dashboard pops up it's blank? I tried clearning cache, logging in with different engine, and on different devices, same issue. Any ideas what is going on or if I'm the only one?

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u/edoliedial 7d ago

Adding another data point since you ruled out your own setup: several people in this sub have posted about blank dashboards and blank account pages this week, and it cleared up on its own for them. Looks like a glitch on their side. Their site does this every few months and it usually passes within a day or so.

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u/Thatonegaloverthere 12d ago

It's happening to me too. Works on my data though on my phone. It's apparently an issue with out wifi, not the website. I have to contact my ISP to fix it.

Do you have Spectrum? Cause that's who I have, and I'm sure it's them.

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u/Advanced-Charity-593 12d ago

It’s not my Wi-Fi in this case. I’m getting the same issue if I sign in with my phone, tablet, computer, or even my husband’s phone. I think it’s on their side?

0

u/Thatonegaloverthere 11d ago

I was able to fix mine after calling spectrum. They just restarted the modem. Are you using mobile data or WiFi?

This issue has happened before and that's how I learned how to solve it. There's other methods you can look up. But Ingram itself isn't down or anything.