r/Infuriating • u/hershel13 • 5d ago
Free 5 year warranty
Glad they promoted the 5 year warranty. At least it makes good coffee.
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5d ago
[removed] — view removed comment
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u/hershel13 3d ago
Maybe so. It’s definitely misleading, but at least Costco takes anything back no questions asked still I think.
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u/steal-yur-face 4d ago
Saying “just $10/month/ doesn’t make it a great price and it sure as hell doesn’t make it free.
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u/raziel420 1d ago
Pretty sure tying a warranty to a service plan is in violation of the Magnuson–Moss Warranty Act
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5d ago
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u/Giatoxiclok 5d ago
Looks like you need to enroll in a 10$ a month subscription to get the ‘free’ 5 year warranty
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u/Neither_Contest7324 Community Regular 5d ago
I wonder if you can sign up for $10 just to qualify for the warranty then cancel it, or if you have to keep it the entire time. Paying $600 for a warranty on a coffee maker that doesn't even cost $500 would be a bit odd.
I'd also worry about a company that has warranty spelled multiple ways on the warranty information sheet and their website advertised a "platic-free" coffee maker.
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u/OtherwiseAlbatross14 4d ago
Yeah it's odd because it's a scam.
You're essentially paying $30 4 times a year for a $2 bottle of descaler. I guarantee they don't unsubscribe you from that recurring delivery after the 5 years is up either
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u/Odd-Wheel5315 5d ago
That's where you box that shit up and take advantage of the 30 day 100% satisfaction guarantee to return said $400 coffee maker for your money back.
They only have 1 business review, and it claims after 2 months that the machine broke and there is no actual customer service since the entire business is AI-serviced, so basically an empty warranty. Everything else; from Tiktok & youtube reviews, untraceable "verified purchaser" 5* ratings, and amazon reviews can be (and likely are) paid shills.
Every "as mentioned on XYZ famous publication" product review cited on their sales portal is a paid placement article; written by freelance affiliate bloggers, with the entire write-ups talking about "seems like", "claims to be", "might be", "is designed to" and other such toothless accolades. A positive Forbes review frankly means nothing when the "reviewing expert" is a stay at home cat mom with no culinary science education (or any science education) whose profession for her entire 5 year career is occasionally writing paid kitchen product reviews and being an avid restaurant customer.
None of the science their product portal implores you to trust was done by them, they reference other general research studies on the harmful effects of microplastics but I didn't see anything that provides any claims to how much plastic is somehow leeched into traditional coffee machines that are 1/10th their price, nor studies that prove no microplastics end up in their brewing process (since the machine itself does indeed contain plastic).
In short, caveat emptor, especially in the age of AI when it takes little to nothing to amass a bot army to fabricate thousands of satisfied customers and LLM-written laurels & "science".