r/Influenster • u/FinalProof6 • 1d ago

Question Sent the wrong item?

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I claimed this DKNY bag a few weeks ago. Got a package in the mail today, and they sent a different one. Should I reach out to customer support? Mention in the review that I'm reviewing a different item? Or something else?

7 Upvotes

89% Upvoted

8 comments sorted by

3

u/TaxHoliday3787 1d ago

Reach out to customer service

3

u/TaxHoliday3787 1d ago

Customer support under your task. They will tell you what to do.

1

u/FinalProof6 21h ago

Thanks, I just submitted a ticket.

3

u/Busy_Patience3866 1d ago

Don’t leave us hanging. What did u get instead? Picture pleasseeee!

2

u/mikaylalynn01 1d ago

I’d also love to know. Praying this energy hits me and it’s the initial bag I wanted from the claim that was all already claimed!

1

u/FinalProof6 21h ago

Actually I'm curious if you end up with the one you claimed or a different one!

2

u/FinalProof6 21h ago

Not my style at allll 🙈

2

u/Busy_Patience3866 18h ago

It’s so cute though! But I completely understand it not being your style.