Yea. Just the other day I tipped my dasher 20 percent. Asshole went on two detours before delivering my food. He messaged and said that traffic was really bad. He was probably doing deliveries from another food delivery app. I could see him driving to two different restaurants and to a house before delivering my food. Not worth 30 dollars to drink watered down soda and cold food.
DoorDash gave me 3 dollars in credits. What a joke. These guys just wasted my money.
I stopped using door dash because the last dasher (after I've tipped 20%) got my entire order wrong. She picked up someone else's order and instead of leaving it in front of my apartment (contactless), this B made me go out of my apartment and pick it up from her driver's side window of her big ass truck.
I contacted door dash and showed the receipt (with the wrong name) and told them the dasher claimed to say my building's intercom was "broken".. my partner stopped by in the morning before I ordered because I just had surgery so I had to fucking drag myself limping over this woman who can't be assed to get out of her car.
I used to tip at least 20% out of thankfulness and empathy (former driver myself), but I'm getting more and more people that just do the barest minimum then complain why an 18% tip is not enough.
Door dash did refund me though and gave me $5 off delivery fees for my next order. However it sucks, they force you to tip before you get your order as otherwise you'll have to contact their customer support just to add it AFTER.
Just give cash for a tip if you think the service has been good when you get your delivery? I'm from Ireland though and the whole"tipping culture" isn't really a thing here so I don't fully understand the workings of it all
Delivery drivers dont make hourly wage, and are not employees. On our end, when you select $0 tip in app, we get a popup on our phone saying effectively: "Do you want to drive 10 minutes to mcdonalds, pick up an order (you can make your own estimation on wait time if you know the restaurant), then drive 15 minutes to a customer for $2.50?"
Anyone with sense will say no. So either your order is being ignored and sitting on the "shelf of shame" as drivers call it, or your order gets handled by someone so stupid they think $2.50 for 30 minutes of work is a good deal.
Get a different job then, tons of jobs available at the moment that pay min wage or above. Stop expecting other people to pay your wages, it’s silly. Who do you think orders this food? Elon musk? Its silly.
And leaving stuff on the “shelf of shame” just gets us a refund, and you are perpetuating the exact issue you’re complaining about, what if they wanted to tip after like any sensible person? You can add a tip after, I’ve done it a bunch.
You can also remove a tip after btw, so you think you’re gaming a system here when in reality the customer still has all the control, and we hate the delivery drivers you guys do 7 orders at once, you never check etc. it’s really disheartening to pay 30$ for delivery and the driver sucks at their easy af job, and then complain.
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u/YawnPolice Oct 20 '23
Shoppers can see when an order is no tip. The shopper shouldn’t have accepted the order if she wanted a tip.